Brothers Heating, Cooling & Plumbing

Ratings and Comments

1. Mark says:

   February 9, 2011 at 3:01 pm

   We had a water line break under our driveway last year and called Brothers to give us an estimate. They were on time, professional and well prepared, but they were a bit too expensive for us at the time.

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2. Jill says:

   April 10, 2011 at 10:55 am

   Brothers has our service company for more than 5 years and we adore them. Our units (we have 2 hvac systems) are always serviced twice a year and any time we’ve had a breakdown, they are fixed the same day.

   +++Recommend+++

   Jill W, Matthews

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3. Poorly Treated says:

   January 8, 2012 at 1:01 pm

   DO NOT USE BROTHERS! They were hired to clean and igniter, but misdiagnosed a bad heat exchanger, turned off the unit, “red flagged’ it, and proceeded to inform the people renting from me that “it can cause you to die in your sleep”.

   I hired another firm and had them examine the heat exchanger and they said that there was nothing wrong with it. I had the Brothers man there when the heat exchanger was removed and he kept saying that it was “defective”. I carried it to the area representative for the heating unit manufacturer and he said that there was nothing wrong with the unit. $550 spent and they still demanded that it was defective. Brothers anted $1250 to replace the unit (the part was free), but a local heating contractor charged me $300. When I asked why Brothers was so high for a 1 hour service call, they said “our technicians are well trained!”.

   I WILL NOT RECOMMEND BROTHERS TO ANYONE. BEWARE!

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